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News  »  From Oxfordshire Clinical Commissioning Group

   From Oxfordshire Clinical Commissioning Group    17 April, 2020

From Oxfordshire Clinical Commissioning Group


New 24/7 mental health helpline launched

A 24/7 mental health helpline has been launched.  Like NHS111, people can call when they need to find out when and where to get help and to access support from mental health professionals.

  • For adults the number is 01865 904997.
  • For children and young people the number is 01865 904998

 People who already use mental health services should contact services directly using the numbers in their care plan.


DIY warning from our eye experts

During the lockdown for COVID-19, Oxford Eye Hospital, based on the John Radcliffe site, has seen an increase in the number of patients needing care for serious eye injuries.  People are being encouraged to take extra care, particularly when gardening or carrying out DIY, by wearing eye protection when necessary, and locking up household detergents and chemicals away from children as they can cause nasty chemical burns, particularly to the eyes.

Domestic abuse support

Domestic abuse advice is being shared in recognition that COVID-19 related movement restrictions will be having a direct impact on many individuals and families. Existing abuse can escalate because of stress, anxiety and other challenges, whilst widespread health concerns and job losses may mean some people experience or use domestic abuse for the first time.
Oxfordshire’s domestic abuse services continue to offer support and can help people at risk by finding safe alternative accommodation or by increasing safety measures to enable them to remain at home.

How and where to get help and support:


  • Anyone in immediate danger should phone 999.
  • Or if in danger and unable to talk on the phone, dial 999 and then press 55. This will transfer the call to police, who will assist without the caller having to speak.
  • Oxfordshire Domestic Abuse Services offers free advice: 0800 731 0055 (Mon-Fri 10am-7pm). Email das@a2dominion.co.uk
  • Alternatively, call the 24-hour National Domestic Abuse Helpline:

0808 2000 247

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